We want to make sure your ownership of a Strider Balance Bike is the best experience it can be. All Genuine and Authorized Strider products include a 60-day Satisfaction Guarantee and a 2-year Limited Warranty against manufacturing defects (you know, things that happen at the factory. Not… say, backing over a Strider with your car because it was accidentally left in the driveway even though you told your child three times – three times – to put it away).
The guarantee and warranty are void if the products were not purchased through the Strider Authorized Supply Chain and protected by the Security Program from departure from the Authorized Factory to delivery to the end consumer. Further, the guarantee and the warranty are void if the products are used in a manner for which they were not designed or labeled; or if used by riders over the maximum size or weight limit listed on the product.
If you have any questions, please feel free to contact us. Thank you!
